COVID-19 Protocols

Hello Southview Clients,

We hope that everyone is staying healthy and safe while we navigate this pandemic together. Thank you to everyone for your understanding and patience while we balance continuing to provide care to our patients while keeping our staff and clients safe. We have implemented a Curbside Service Check-In / Check-Out for patients who are not comfortable coming into the clinic in addition to offering In-Clinic Appointments.

Curbside Check-In/Check-Out

When you are here for your appointment, please call the clinic at 651-455-2258 to let us know you have arrived. You will be asked to verify / update your information over the phone. We will also ask what kind and color car you are driving. Someone will come to your car to get your pet. If you have a dog, your pet must be on a leash when we arrive at your vehicle. We will also be using a slip leash when taking your pet into the hospital. If you have a cat, please make sure the cat is in a carrier. The patient will be taken into the clinic to be evaluated by the Doctor. Please stay in your car at the clinic to wait for your pet unless your pet is having testing or treatments done and the doctor says you can leave. Once the exam is done the Doctor will call you to discuss a treatment plan. You can call reception to pay over the phone. The receipt will be emailed to you. If you would like an In-Clinic visit please call the hospital to discuss options.

In-Clinic Appointments

If you prefer to have your appointment in the clinic, we ask that you follow the current CDC guidelines regarding face masks and social distancing. Masks are optional for fully vaccinated individuals – staff and clients. Please note, “fully vaccinated” is being defined as 14 days after the second round of Pfizer or Moderna, or 14 days after one injection of Johnson & Johnson. If you have recently experienced symptoms of COVID-19 or been exposed to someone who has tested positive, please call to reschedule your appointment.


We want to remind our current clients about our telemedicine option. To virtually consult with one of our veterinarians, you must have a valid client-patient-veterinary relationship at Southview. This typically means that your pet has been seen at the clinic within the past 12 months. Telemedicine consults are available during our normal business hours and are not for patients experiencing urgent concerns. The cost of a telemedicine consult is $45 for each 15 minutes. The doctor may prescribe medications to pick up at the clinic with Curbside Pick-up or fill the prescription using our Online Pharmacy. Surgery recheck appointments via telemedicine do not incur a charge.

Medications and Food

* For clients picking up food and medications, they should call us from the car, pay over the phone, and we will bring the prescription or food to your car.

* For non-urgent prescriptions, please consider having your prescription delivered to you through our on-line pharmacy. Please go to our website and click on the “Shop Online” Store button. Please plan ahead as some prescriptions are taking up to a week for delivery, however there is an option to expedite shipping.

* This link is available on our website by clicking on “Shop Online” Store button. As with our in-store pharmacy, we work hard to keep our online pharmacy prices competitive and we appreciate your business. There is a coupon “HELLO20” for your first order for $5 off!

Flea/Tick and Heartworm Pill Medications

With the weather warming up, it is important that you be giving tick preventative medications to your dog. The ticks are out. If you are not already using Nexgard or Frontline monthly, please start now. In addition, we are seeing an increase in intestinal parasites like roundworms and hookworms. These intestinal parasites can be spread to people, so it is important to control these infections in animals. The monthly Heartworm preventative helps protect against intestinal parasites as well as Heartworm Disease. If your pet is due for his or her annual fecal exam, please don’t neglect to bring a stool sample in for evaluation.

We have great deals if you buy your Heartworm and Flea Tick Preventative from Southview Animal Hospital. (And THANK YOU for buying from your veterinarian!) You can call to pick up medications at the clinic, or you can purchase your medications through our online pharmacy for home delivery. The deals apply to both in-clinic and Southview’s on-line pharmacy.

Frontline Deals:

Buy 6 get 1 free.

Heartgard Deals:

Buy 12 and get a $15 instant rebate

Combo Deals:

Buy 12 Heartgard + 6 Nexgard and you will get a $35 instant rebate

Buy 12 Heartgard + 12 Nexgard and you will get a $75 instant rebate.

****If you yourself are sick with a respiratory illness, please do not bring your animal to the veterinarian. If possible, please do a telemedicine consult, or have someone else bring the patient to the veterinary visit. If this is not possible, please call your veterinarian for advice.

Dr. Foster and the Southview Team